Frequently Asked Questions
Everything you need to know about your Rustorange shopping experience.
What is the typical delivery timeline for my order?
Most orders are processed within 24-48 hours. Depending on your location, your Rustorange package will typically arrive within 5-7 business days.
What is your return and exchange policy?
We offer a hassle-free 15-day return and exchange policy. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund.
How do I find the right size for me?
Each product page features a detailed size guide with specific measurements. We recommend checking your measurements against our guide as contemporary fashion fits can vary.
Do you offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pin codes across India. You can also opt for secure online payments via credit/debit cards, UPI, or net banking.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible. However, due to photographic lighting and different screen calibrations, slight color variations may occur.
Can I cancel or modify my order after placing it?
Orders can be cancelled or modified within 6 hours of placement. Once the order has been dispatched from our warehouse, we are unable to make any changes.