Returns & Exchanges

At Rustorange, we strive to ensure you love your purchase, but if you are not completely satisfied, we offer a hassle-free 7-day return and exchange policy for all unworn and unwashed garments. We aim to make the process as seamless as our designs so you can shop with absolute confidence.

Return Process

• 1.
  Initiate Request

  Visit our Returns Portal within 7 days of delivery and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Quality Check

  Ensure the items are in their original condition with all tags intact and the original packaging preserved to qualify for a full refund or replacement.

• 3.
  Reverse Pickup

  Once your request is approved, we will arrange a free reverse pickup from your doorstep within 24-48 hours through our trusted courier partners.

• 4.
  Refund Processing

  After the item reaches our warehouse and passes quality inspection, your refund will be processed to your original payment method or as store credit within 5-7 business days.